Help users navigate your website or mobile app with proactive messaging that follows their path, and offers extra help and services that they may not have been aware of
Provide your customers with the information they need in a fraction of the time it would take to provide it manually.
Giving your customers the correct and up-to-date information quickly and efficiently is a top priority for every business. Activechat makes this task much easier by utilizing natural language understanding, automated question answering, visual conversation scripting, and other AI-powered conversation automation tools.
Build highly customizable lead generation sequences to replace boring forms and pop-ups, and launch these scenarios anywhere across your websites and social media.
This way, you can capture leads and get more information from potential customers without interrupting their browsing experience.
Offer your customers a personalized, interactive experience that helps guide them through their individual journeys.
Use customer data to create targeted recommendations and advisories, and equip your agents with the information they need to provide an excellent customer experience.
Define your audience in a more granular way by adding contextual data, such as time zones and purchase histories, to the subscriber profile, and use that data to personalize the conversation.
Rather than relying on broad demographic data to tailor your messaging to your subscribers, you can instead customize your conversations by including contextual data, such as time zones and purchase histories, that reflects the individual identities of your audience. This data can help you create a more personal connection with your subscribers, and ultimately improve the overall experience they have with your content.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
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