MULTI-CHANNEL CUSTOMER SERVICE
Connect With Your Customers On Their Preferred Channels
Manage live chat, SMS, email, Facebook Messenger, and more from a single unified inbox — no tab-switching required.
Trusted by customer service teams worldwide
“I love the amount of control you have. I've used other customer service automation tools which seem quite limited compared to Activechat. Other tools seem to have a rigid enough flow for conversations whereas Activechat's core setup is built on flexibility.”
Ray M., CEO, Computer Software
Handle Every Customer Service Interaction In A Single Platform
Your agents get a unified inbox that brings together every channel into a single, consistent workflow.
Build Conversations Once, Instantly Deploy Anywhere
Create a conversation flow once and deploy it across every channel simultaneously with Activechat's universal bot engine.
“I like Activechat because it is very complete and has an easy-to-use interface, it allows us to serve customers in the best way as if it were a real person without the client noticing it very much. Also this system can be integrated with other applications in order to create a unique tool.”
Charles B.R., Manager, Internet Services
Integrate Your Existing Customer Service Tools
Activechat connects natively with Shopify, WooCommerce, Salesforce, HubSpot, Zendesk, and dozens more.
Automate Your Inbox With Conversational AI
Let AI triage, categorize, and respond to incoming messages automatically across every channel.
Customer service teams love Activechat
Join thousands of businesses already transforming their customer service
Jorge Edel A.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Tanzir R.
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Setup took a couple of minutes. Fastest way to build a bot.”
Harish M.
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
Ready To Discover More About The Multichannel Customer Service?
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