From decision trees, intent detection, and natural language understanding to natural language generation and question answering, Activechat provides every tool needed by modern natural language chatbots developer
Activechat makes it easy to use common NLU platforms like Dialogflow, Rasa, or Wit, and allows you to connect any other NLU provider through our API.
It means that you do not have to rely on a specific natural language understanding solution in a fast-changing conversational AI world.
Activechat can learn the specifics of your business from the data that you provide (websites, PDFs, etc), and respond to questions on that data that your employees and customers may ask.
The accuracy of responses depends on the quality of your data and can be easily improved with our engine for fine-tuning natural language chatbots.
Forget about packing your intents with hundreds of training phrases manually. Activechat generates utterances for you automatically, all you need to do is set the conversation topic and context.
Our live chat automation platform makes it easy to build phrase variations that your customers may use to describe their questions or issues and assign these phrases to specific intents for automated natural language intent recognition.
Let the AI group incoming messages from your customers by topics and provide you with actionable insights on what can be automated instantly.
This removes the guessing from your conversational AI development process and improves the quality of natural language intent recognition.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
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