Automated Knowledge Extraction

Get the answers you need with our knowledge extraction tool

Once trained on your organizational knowledge, our large language models can respond to any question on your data with up to 95% accuracy

360° Customer Service Automation Platform

Text mining software

Make better sense of your data with text mining

Upload your documents or website links and get the contained knowledge extracted instantly. 

If you‘re not sure where to start, our text mining experts can help you get the most out of your data. We can advise you on the best way to organize and present your data, so you can make more informed decisions.

Knowledge Management System
Live chat data mining

Text analysis software

Get real-time insights into what your customers ask and say

Improve your customer service, marketing, and product development by analyzing conversation logs and other documents.

Customer support teams can use this data to see what issues are commonly being raised and take steps to address them. Marketing teams can use it to better understand customer needs and develop targeted campaigns. And product development teams can use it to prioritize areas for improvement.

Knowledge management software

Get your customer's questions answered automatically

All you need to do is upload your data. We will safely use it to build and train a large language model that will answer any question based on that data.

Websites, PDF documents, conversation logs from other live chat platforms – any kind of textual data can be used to extract important organizational knowledge that your company possesses. 

Automated question answering
Large Language Models

Data extraction software

Easily extract data from sources like websites and PDFs

No matter how big or complex your data is, you can convert it into an automated question answering system in just a couple of hours, with zero manual effort.

Use our builtin web scraper to extract data from any website. Our PDF parser can also handle any kind of PDF, from simple to complex.

If you have a large data set, you can use our platform to automatically generate a custom question and answer system. This system can be used to answer any questions your customers may have about your data. All you need to do is provide us with a few example questions and answers, and Activechat will do the rest.

Customer service teams love Activechat

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”

Tanzir R.

Product Designer

“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”

Harish M.

CEO, E-Learning

“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”

Ready to discover more about AI-powered live chat automation platform?

Sign up for a product demo today