AUTOMATED KNOWLEDGE EXTRACTION
Get The Answers You Need With Our Knowledge Extraction Tool
Automatically extract, structure, and activate the knowledge buried in your documents, websites, and support history.
Trusted by customer service teams worldwide
“I love the amount of control you have. I've used other customer service automation tools which seem quite limited compared to Activechat. Other tools seem to have a rigid enough flow for conversations whereas Activechat's core setup is built on flexibility.”
Ray M., CEO, Computer Software
Make Better Sense Of Your Data With Text Mining
Our AI reads through thousands of documents and surfaces the key facts, procedures, and answers your team and customers need.
Get Real-Time Insights Into What Your Customers Ask And Say
Continuous analysis of incoming conversations reveals knowledge gaps and flags content that needs to be added or updated.
“I'm pretty new to chatbot development but this tool is fantastic. I am easily able to create basic bots for my clients and get them up and running. The amount of functionality in the system is incredible.”
Glenn Wallace, Online Marketing Consultant,
Get Your Customer's Questions Answered Automatically
Extracted knowledge is immediately available to your chatbot and live chat agents — no manual formatting or upload required.
Easily Extract Data From Sources Like Websites And PDFs
Point Activechat at any URL, PDF, Word doc, or spreadsheet and our extraction engine will structure the content into a searchable knowledge base.
Customer service teams love Activechat
Join thousands of businesses already transforming their customer service
Jorge Edel A.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Tanzir R.
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Setup took a couple of minutes. Fastest way to build a bot.”
Harish M.
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
Ready To Discover More About Automated Knowledge Extraction And Text Mining?
Sign up for a product demo today