E-COMMERCE CHATBOTS
Offer Your Customers Unique And Personalized Shopping Experience
Turn conversations into conversions with chatbots that browse your catalog, answer product questions, and complete purchases — all in chat.
Trusted by customer service teams worldwide
“I love the amount of control you have. I've used other customer service automation tools which seem quite limited compared to Activechat. Other tools seem to have a rigid enough flow for conversations whereas Activechat's core setup is built on flexibility.”
Ray M., CEO, Computer Software
Grow Your Sales And Customer Satisfaction With Conversational Commerce
Let customers browse, ask questions, and buy products directly inside a chat conversation on any channel you support.
- Product catalog browsing via natural language
- Automated order status and tracking updates
- Abandoned cart recovery messages
- Post-purchase follow-ups and review requests
Help Your Customers Find Exactly What They Need
Guided product finders use smart questions to surface the perfect product for each customer — increasing average order value and satisfaction.
“I like Activechat because it is very complete and has an easy-to-use interface, it allows us to serve customers in the best way as if it were a real person without the client noticing it very much. Also this system can be integrated with other applications in order to create a unique tool.”
Charles B.R., Manager, Internet Services
Increase Sales With Automated Upsells And Cross-Sells
Trigger contextual product recommendations and bundle offers at exactly the right moment in the shopping journey.
Grow Your Sales Through Chat, SMS, And Messaging Apps
Deploy your e-commerce chatbot across web chat, Facebook Messenger, WhatsApp, and SMS to meet customers wherever they shop.
E-commerce teams love Activechat
Join thousands of businesses already transforming their customer service
Jorge Edel A.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Tanzir R.
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Setup took a couple of minutes. Fastest way to build a bot.”
Harish M.
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
Ready To Discover More About E-Commerce Chatbots?
Sign up for a product demo today