Customer Service CRM
Drive agent efficiency and keep track of every customer interaction
Approach every client in the unique and most efficient way, and keep track of every message and interaction

Approach every client in the unique and most efficient way, and keep track of every message and interaction
"Easy-to-use and very functional platform to build smart customer service automations. The Activechat team is very helpful and quick to respond, even assisting with setting up our projects."
Our CRM for customer service helps to drive efficiency, close tickets faster, increase client satisfaction and accelerate the growth of your business:
Track every event and interaction on your website and incorporate that knowledge into customer service automation routines.
"I feel that ActiveChat will become the Industry standard of chatbot building in no time. The entire team is very responsive and they fix any issues reported quickly."
Collect valuable client data and merge it into conversations, incorporating workflow automation for customer service for personalized messaging and happy clients.
Activechat stores all kinds of data (from birthdays to order history) in customers’ attributes and provides advanced tools to operate and update that data on the fly.
Activechat easily integrates into any existing customer service framework with our extensive set of APIs and platform connections.
Two-way API connection allows you to use core Activechat functionality in any tool of your choice – like chat systems, contact center software, or another customer service CRM.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
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Made with ❤ in Kyiv, Ukraine 🇺🇦
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ChatGPT by OpenAI is smashing the media headlines around the world. In just two months of its existence, this technology opened more use cases than blockchain in 13 years.
But did you know that you can easily build your own natural language chatbot with similar technology, trained and fine-tuned on your own knowledge data?
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