To make your life easier, we’ve created only two pricing plans: FREE and PRO, and BOTH plans include EVERY feature ActiveChat has. The only difference is the number of users your bot interacts with.
If there’s less than 100 users in your bots, you stay on the FREE plan. If you have over 100 users in some bots, these bots will freeze – but there’s nothing to worry about! All your bots are saved and safe. The information is kept in your account. To unfreeze these bots, you just have to proceed with a monthly payment or reduce the number of users to 100 or less.
Our FREE plan means that you will have the opportunity to use it forever, with all features enabled, but only if you have no more than 100 users per month. When you exceed the limit of 100 users on the free plan, we freeze your bot.
To unfreeze it, you simply need to proceed with a monthly payment or just go under 100 users again.
We’ve taken care of this: you can easily delete users from subscription list manually. You still need to remember that USER is the customer that did not unsubscribe. Each cookie is considered a single user (for website chat widget).
Take it easy and pay monthly. Your payment will be automatically charged at the end of 30 days period based on the usage in your bot. No need to hurry or worry – pay as you go, using your credit/debit card.
All you need to know about your billing process is that we bill per each bot. We determine the pricing based on the maximum number of users you’ve had this month.
Never to forget: we use Stripe to process all the payments. That means that we do not keep your billing info.
We’ve taken care of it! With ActiveChat.ai you can purge your subscription list automatically by creating rules in your bot (e.g. delete all users who did not interact with your bot for over 6 months).
To all our AppSumo users: don’t worry. You will not be affected and will have access to the promised features.
Sure! You can easily delete users from subscription list manually. You can also purge your subscription list automatically by creating rules in your bot (e.g. delete all users who did not interact with your bot for over 6 months).
After upgrading to the PRO plan your bot can now communicate with more than 100 users.