We are Activechat

Widely known as the #1 Customer Service Automation Platform for contact centers and customer support teams, Activechat streamlines and simplifies the entire customer service process, automating everything from question answering to live chat analytics and team management. With Activechat, contact centers and customer service teams improve customer satisfaction, reduce costs, impress more clients, and become substantially more efficient.

We're building a team of conversational AI experts with the knowledge, passion, and skills to help us revolutionize the customer service across the whole contact center industry.

Our Mission

Making World-Class Customer Service Accessible To Every Business

We believe that great customer service shouldn't require a massive team or an enterprise budget. With Activechat, any company can deliver instant, accurate, and personalized responses at any scale — 24 hours a day, 7 days a week.

Our tools are designed to free human agents from repetitive work so they can focus on what they do best: building real relationships with real people.

Meet The Founders

Andrew Geltser

Chairman CEO

Andrew is a serial entrepreneur and AI developer who has been building conversational AI systems for over a decade. He founded Activechat after recognizing that most chatbot tools forced businesses to choose between flexibility and ease of use — so he built a platform that delivers both.

Serge Koziokov

Co-founder, CTO

Serge brings over 20 years of experience in software engineering and product architecture. His deep technical expertise powers the platform infrastructure that gives Activechat its unmatched speed, reliability, and scalability — trusted by contact centers around the world.

Our values

We're a community

Every customer, partner, and team member is part of the Activechat family. We grow together.

We deliver together

Collaboration is built into everything we do — across teams, time zones, and disciplines.

We innovate to win

We're never satisfied with the status quo — always building the next breakthrough for our customers.

We're driven by purpose

Our mission is to make world-class customer service accessible to every business, of every size.

We're relentless customer champions

Our customers' success is our success. We don't rest until they win.

We deliver with passion

We put our heart into every feature, every support ticket, every customer interaction.

Customer Love

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. With Activechat, we answer most requests instantly and our team can focus on complex issues.”

Tamika S.

Customer Success Manager

“The platform exceeded our expectations in every way. Setup was incredibly fast, the interface is clean, and the support team has been outstanding throughout.”

Ram R.

CEO, ITS

“I feel that ActiveChat will become the industry standard of chatbot building in no time. The entire team is very responsive and they fix any issues reported quickly.”

Customer service teams love Activechat

Join thousands of businesses already transforming their customer service

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”

Tanzir R.

Product Designer

“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Setup took a couple of minutes. Fastest way to build a bot.”

Harish M.

CEO, E-Learning

“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”