LIVE CHAT AUTOMATION PLATFORM
Help Your Live Chat Agents Work Smarter And Faster With AI
Equip your team with AI-powered hints, automated responses, and intelligent routing so every customer gets the right answer at the right time.
Trusted by customer service teams worldwide
“I love the amount of control you have. I've used other customer service automation tools which seem quite limited compared to Activechat. Other tools seem to have a rigid enough flow for conversations whereas Activechat's core setup is built on flexibility.”
Ray M., CEO, Computer Software
Instantly Automate Frequent Customer Service Requests
Identify your most common queries and automate them completely, freeing your agents to handle complex issues that truly need human judgment.
- Auto-detect intent and trigger the right response
- Reduce ticket volume by up to 90%
- Maintain a consistent brand voice at scale
Improve Agent Performance With AI-Generated Hints
Activechat's AI watches every conversation in real-time and suggests the best next response, so even your newest agents sound like veterans.
“I like Activechat because it is very complete and has an easy-to-use interface, it allows us to serve customers in the best way as if it were a real person without the client noticing it very much. Also this system can be integrated with other applications in order to create a unique tool.”
Charles B.R., Manager, Internet Services
Centralize Your Live Chat KPIs And Get Actionable Insights
All your chat data in one place — monitor CSAT, response times, and automation rates to continuously refine your support operation.
Never Miss That Significant Conversation Again
Smart alerts and priority queues ensure your team is always focused on the conversations that matter most to your business.
Customer service teams love Activechat
Join thousands of businesses already transforming their customer service
Jorge Edel A.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Tanzir R.
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Setup took a couple of minutes. Fastest way to build a bot.”
Harish M.
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
Ready To Discover More About AI-Powered Live Chat Automation Platform?
Sign up for a product demo today