AI chatbot fine-tuning

Build better chatbots in less time

Improve your conversational AI system by training the natural language chatbot on the fly. The process of AI fine-tuning is extremely straightforward and does not require any special knowledge. You just mark responses as “correct” or “incorrect”.

360° Customer Service Automation Platform

NLP chatbot training

Improve your chatbot with actual conversational data

Conversational data is essential to building better conversational AI. By focusing on actual conversations, you can avoid making inaccurate assumptions and instead build a system that is more accurate and responsive to the needs of your users.

Activechat constantly analyzes ongoing customer conversations and extracts new phrases and intents automatically. 

Natural language Chatbots
self-service automation

Chatbot training data

Pin-point exact words that your customers use

Your customers may use a variety of different words and phrases to describe the same thing.

To help you create an effective conversational AI chatbot, Activechat will train it to recognize the different words and phrases that your customers actually use.

Conversational AI optimization

Never stop improving your conversational AI system

As your conversational AI system grows and interacts with more users, you should never stop improving it. New data and feedback will allow you to fine-tune your system and make it even more engaging and effective.

Activechat makes fine-tuning your chatbot a breeze. Just mark responses as “good” or “bad” and let the AI do the rest.

Support team management

Chatbot optimization

Make sure your chatbot is well-designed and easy to use

Designing a chatbot can be a tricky process, and there are a lot of factors to consider. However, it’s important to make sure that your chatbot is well-designed and easy to use. Here are a few tips to help you design a great chatbot:

  • Keep it simple: Chatbots should be designed to be simple and easy to use. The last thing you want is a chatbot that’s confusing or difficult to navigate.
  • Make it engaging: Chatbots should be engaging and interactive. The more engaging your chatbot is, the more likely people are to use it.
  • Use natural language: Chatbots should use natural language processing to understand user input. This will make it easier for people to use your chatbot.

Chatbot developers love Activechat

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”

Tanzir R.

Product Designer

“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”

Harish M.

CEO, E-Learning

“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”

Ready to discover more about AI Chatbot fine-tuning and chatbot optimization?

Sign up for a product demo today