50% of Activechat customers saw better than 75% improvement in CSAT
54% of Activechat customers saved 15 or more hours per week
48% of Activechat customers reduced their support costs by 35% or more
Instantly share the knowledge and experience of your best employees across the whole customer service team. Extract the organizational knowledge automatically from websites, PDF documents, and previous conversation logs.
Create a repeatable customer self-service process you can set and forget. Respond to the most common support questions automatically without manual scripting. Spend time on the most valuable tasks and let your customer service automation software handle routines for you.
Generate new leads and grow your business with conversations that sell. Activechat helps you build flexible marketing communication at every stage of the funnel, from top to bottom.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
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