Live Chat Migration Assistance

Upgrade your existing live chat or chatbot with conversational AI

Feeling stuck with your current customer service solution? We will migrate you to the most advanced tech for free!

Live Chat Platforms

Boost your live chat platform with new features

Keep using your favorite live chat tool and improve your agents’ performance with the recent advancements in conversational AI tech.

If you are looking to improve your live chat platform, there are many new features that you can add with the help of conversational AI technology. These features can help you boost your agent‘s performance and improve customer satisfaction.

Live Chat Data Import

Extract crucial data from customer support conversations

Import existing conversation logs from any live chat platform or customer service CRM and use them to train and fine-tune the AI engine.

Live chat data import can be used for a variety of purposes, including:

Training and fine–tuning the AI engine
Identifying areas of improvement in customer support
Analyzing customer support trends
Generating customer insights
And more!

Chatbot Migration

One-click migration of conversation scenarios from other chatbots

Activechat is one of the most flexible chatbot platforms and we guarantee that your existing chatbot solution can be migrated easily, including all customer data and interaction scenarios. We support migration from every chatbot platform, including Chatfuel, Manychat, IBM Watson, Microsoft Bot Framework, Google Dialogflow, Amazon Lex, and more.

Knowledge Base Migration

Instantly improve your knowledge management process

Import your existing documents, texts, websites, and SOP scenarios and extract the knowledge automatically.

Reduce the time and costs associated with manually recreating or updating your knowledge base. Transform your knowledge base into a conversational AI solution in minutes, not hours or days.

Customer service teams love Activechat

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”

Tanzir R.

Product Designer

“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”

Harish M.

CEO, E-Learning

“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”