Agent training and onboarding
Train and onboard your employees faster with AI
Reduce employee training time and instantly share your organizational knowledge across the whole team

Reduce employee training time and instantly share your organizational knowledge across the whole team
"The way you can build bots is so easy I was surprised. To have my bot working with a good working version took me only 20 minutes. And this is my first bot I have ever had!"
By using AI to automatically generate training content and response suggestions, you can reduce the time it takes to onboard new employees by up to 70%.
Activechat automatically extracts organizational knowledge from your websites and documents and provides an easy and flexible conversational access to that knowledge.
Instantly share your best agents’ experience with everyone on your team. Activechat analyzes every conversation and suggests the best possible response in every situation.
From the company’s products and services to policies and procedures, our advanced knowledge management system makes it easy for every team member to access and share knowledge.
"The team are incredibly responsive and always looking to help. There is a strong community on Facebook around this product and there is always someone willing to offer advice and help."
Make sure your agents have access to the resources they need when they need them. Help them with conversational hints and data references that integrate seamlessly into their work routines.
Easily manage your team’s workload by queueing and automating incoming messages and service requests.
Our smart live chat assistant tracks every conversation and suggests the best response at each step of the customer journey. This information comes from your internal knowledge base and previous conversation analysis.
Your best employees can now be easily scaled, and their best practices can be easily automated.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”
Sign up for a product demo today
© 2023 - Activechat, Inc
Made with ❤ in Kyiv, Ukraine 🇺🇦
Please choose a time slot that works best, and make sure you invite other team members who can be interested in automating your company’s customer service and knowledge management.
ChatGPT by OpenAI is smashing the media headlines around the world. In just two months of its existence, this technology opened more use cases than blockchain in 13 years.
But did you know that you can easily build your own natural language chatbot with similar technology, trained and fine-tuned on your own knowledge data?
Fill in the form below for a personalised product tour and technology demo