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Welcome to ActiveChat Certified Developers Courseā
FROM ZERO TO HERO
Creating chatbots is simple at first sight, but building a perfect virtual AI assistant can become a complex long-term task, even for experienced developers.
We will help you to gain a variety of skills, including basic chatbot development, basic programming, conversational design, integrating third-party APIs and many many more.
IN JUST 10 SESSIONS
ActiveChat Certified Developers Course will take you through all the required skills in a set of 10 live sessions.Ā You will gain the opportunity to become a real chatbot pro by watching 60-90 minutes videos and doing some homework.
Join our live Q&A sessions and 1-on-1 discussions with ActiveChat founders!
TO GET CERTIFIED
Here’s how the certificate looks like. Certificate owners are able to implement any chatbot development project.Ā Ā
IN 10 SESSIONS YOU WILL LEARN
How to buildĀ chatbots from scratch and how to runĀ a successful chatbot agency
How to use customer data and integrations to drive conversions and engage bot users
How to leverage natural language understanding to enhance customer experience
How to design conversations that generate leads, sales, bookings and reservations
Market leaders use chatbots to enrich their brand & business
“The average cost of building a business chatbot is $10,000 ā $15,000”
Medium
This means you will cover the cost of your course from the very first bot development project!
Who we are
ActiveChat.ai is a conversational AI platform for customer interactions. It uses a concept of āchatbot as a companyās voiceā to help businesses sell and be competitive while staying personal.
ActiveChat is the first platform to combine:
- Natural language understanding
- E-commerce integrations
- Personalization toolsĀ
- Easy-to-use visual flow builder
Andrew is the founder of ActiveChat.ai, chatbot ambassador and marketer.Ā
Having 5 years of experience in building chatbots and over 8 years in conversational design, he believes that chat and voice assistants are changing the landscape of human-to-computer interaction.Ā
Together with ActiveChat team, Andrew is building a tool to make chatbot development accessible to everyone.
Ā
Course Itinerary
Each session is live, run by Activechat founders and lasts for 90-120 minutes:
- 20-30 minutes of theory
- 45-60 minutes of hands-on bot building
- 30-45 minutes for Q&A
There’s even more to it:
- lifetime access to the closed community for QnA
- chatbot development requests (leads) from Activechat customers
Click the links below to see complete course content.
Session 1 ā Chatbot basics and industry use cases
- Types of chatbots
- Best use case scenarios
- Bot development requirements
- Industry-specific chatbots
- Most wanted bot applications
BONUS: Example bot development brief, example chatbot specification sheet.
Session 2 ā Conversational design best practices
- Basic bot concepts ā skills and events
- Decision-tree bots vs free-form conversation (keywords and NLP)
- Initial onboarding and follow-up communication
- Planning the bot
- Scaling the bot
- Avoiding dead-ends
- Re-engaging users
- Building bot personality
- Chit-chat and small talk
- Getting insights from conversation history
- Improving your bot
BONUS:Ā Chatbot conversation cheat sheet.
Session 3 ā Building basic bots from basic blocks
- Connecting bots to communication channels
- Hands-on block experience
- TALK (communicating to users)
- LISTEN (get user input)
- Buttons vs keywords vs quick replies
- Triggering events
- Listening to events
- Getting user info from conversations
- Asking for data from bot users
- Sending lead data to bot admins
- Branching the conversation
- Resuming the conversation
Session 4 ā Internal and external data processing
- Bot variables and data
- System variables vs standard variables vs custom variables
- Displaying values to bot admins
- Processing data
- Doing math
- Using tags
- Building data-driven customer segments
- Accessing data from third-party APIs
- Handling errors
- Using Zapier and Integromat
Session 5 ā Integrating chatbots into business frameworks
- Connecting your business assets ā websites, Google Sheets, Google Calendar etc
- Notifying admins on usersā actions in the bot
- Building two-way communication between bot users
- Storing and retrieving data with Google Sheets
- Setting up appointments in Google Calendar
Session 6 ā Timed sequences and behavior tracking
- Using timers
- Building drip campaigns
- Sending regular updates
- Tracking usersā visits through the website
- Building custom conversations based on website visits
- Following up after the visit
- Sending data to Google Analytics
- Building and analyzing bot funnels
Session 7 ā Natural language and sentiment analysis
- Why bother with NLP?
- Making your bot smarter
- Connecting external AI services (Dialogflow)
- Understanding intents and entities
- Triggering bot skills with intents
- Using entities as bot data
- Conversation contexts
- Keeping the conversation persistent
- Measuring conversation sentiment
- Keeping users happy
Session 8 ā Building e-commerce bots
- E-commerce bot building blocks
- Typical use case scenarios
- Connecting Shopify and WooCommerce
- Displaying products
- Searching the shop
- Upsells and cross-sells
- Fighting cart abandonment
- Building shopping carts with a bot
- Checking out
- Accepting payments
- Tracking orders
- Answering FAQs
- Combining NLP with e-commerce
- Getting users to talk to your bot
BONUS: e-commerce messenger cheat sheet
Session 9 ā Multichannel marketing communication
- Combining messenger bots with emails and SMS
- Building a simple SMS authentication service
- Keeping track of conversation between channels
- Broadcasting your marketing message
- Making your bot easy to discover
- Adding grow tools to your website
- Using QR codes
- Building referral programs
- Tracking reward points
BONUS:Ā Walletly integration walk-through and templates
Session 10 ā Running a successful chatbot agency
- Pre-requisites
- Getting customers
- Advertising your agency
- Getting leads from Activechat
- Bot development pricing
- Planning chatbot development
- Getting paid
- Getting things done
- Achieving consistency
Got questions?
When do live sessions start?
Live sessions will start in October 2019, immediately after the release of new Activechat interface.Ā
You will be the first to get hands-on experience with the new interface and will get a detailed manual on new features of Activechat conversational platform.Ā
Do I need any background to participate?
No.
The only pre-requisites are the ability to read and some common sense. Activechat is aimed to be no-code chatbot development platform, and you do not need any technical background to use it or understand the course content.Ā
What is the schedule?
Sessions are held weekly, so that you have enough time to digest the info, get your questions answered and do your homework in between.Ā
Exact days and times will be determined by voting in the LIVE group, so that the schedule fits nicely into everyone’s timeline.Ā
What happens if I miss the session?
Don’t worry – you will have complete access to the session recording and Q&A, and you will be able to get your questions answered throughout the whole week.Ā
If you own LIVE package, Activechat founders will be available to help you with 1:1 consultation anytime.
What do you mean by "homework"?
This course is not about getting the formal certificate, it’s about getting the right knowledge and hands-on experience. That’s why every session has a set of tasks to complete.Ā
It can be as simple as building a small bot with your new knowledge, or as complex as selling this bot to a client. Each task will be verified by Activechat founders to make sure you get the most out of your certification experience.
How do I get bot development customers from Activechat?
We are a product company with a small team, and we do not have resources to build custom bots for clients, but we get quite a few requests for it every single month.
That’s why we decided to share these requests (leads) with our certified chatbot developers. We see it as a “win-win-win” situation – you get customers to sell bots to, customers get developers they can trust, and we get platform users to run these bots.
We’ll be posting bot development requests to LIVE package owners first, and after one week – to everyone else.
You have to negotiate the scope of work and costs with each of these leads individually.Ā
What if I'm not satisfied with the program?
We believe in the quality of our certification program, but if for any reason you are not satisfied with the course content, we will completely refund your purchase throughout 30 days from the start of your program, no questions asked. All you have to do is send us an email.
Stop googling and start selling because after the course you will become a real CHATBOT PRO!