The #1 automation software for contact centers and customer service teams
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Simple, transparent pricing for every contact center

Team

All features included
$ 997
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Unlimited projects & seats
Operating costs from $0/mo
Lifetime updates and upgrades
  • Live chat platform
  • Natural language chatbots
  • Multiple chat channels
  • Visual chatbot builder
  • External LLM connections
  • Basic reporting

Company

Build your own AI platform
$ 4997
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Open-source & custom LLMs
Code & architecture docs
$399 one-time setup charge
  • Everything in Team plus:
  • Knowledge management
  • AI live chat hints
  • Question answering
  • All CRM tools
  • All reports and insights
Recommended

Enterprise

Larger teams and contact centers
Contact us
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Minimum 10 agent seats
Custom yearly pricing
Wire payments
  • Everything in Company plus:
  • Unlimited conversations
  • Dedicated onboarding
  • Dedicated support
  • Wire payments
  • Custom dashboards

Thousands of companies use Activechat to power their customer service

mobiletechnology
countrywide
connectedhealth
toyyibpay
christianhealth
stableone
greeneyehousing
autotech
clickhearing
soap (1)
eurobyte

"I love the amount of control you have. I've used other customer service automation tools which seem quite limited compared to Activechat. Other tools seem to have a rigid enough flow for conversations whereas Activechat's core setup is built on flexibility."

- Ray M, CEO, Computer Software

We've got your back

Step-by-step onboarding

Our customer-centered step-by-step onboarding experience walks you through everything you need to start growing the efficiency of your customer service team.

Phone & email support

Whatever your team may need, our top-notch support is here to help so you can focus on what you do best: helping your customers and growing your business.

Extensive documentation

Whether you have a question or just want to dive deep into Activechat advanced features, our extensive resource center has the articles and tutorials you need.

Frequently Asked Questions

What payment methods do you accept?

We use the Stripe payment service. It supports Visa, Mastercard, Maestro, and Discover cards. Customers on the Enterprise plan can use bank transfers (ACH/wire).

Do subscription plans have a minimum contract?

Activechat plans are monthly or annually with no contract. You can cancel or change the plan at any time. Enterprise contracts and custom pricing models may have different terms.

Do you offer non-profit discounts?

Yes, we encourage non-profit organizations to use Activechat. Contact us for more details.

What happens to my project if my subscription expires?

If your payment fails, we will let you know and try it again in a few days. If that does not help, your project will be put on hold. That means, your human agents will not be able to respond to chats and automated responses will be disabled. Your data will be kept safe for 3 months, and you’ll be able to resubscribe at any moment.

How do I cancel my subscription?

Your Team and Company plans will automatically renew until you cancel them. You can cancel the plan at any time by clicking the ‘Reduce to On Hold’ button on the Billing page. Bear in mind that this will disable your project, but the data will be kept safe for 3 months during which you can re-subscribe.

You can cancel your Activechat Enterprise plan by emailing ask@activechat.ai.

Customer service teams love Activechat

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”

Tanzir R.

Product Designer

“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”

Harish M.

CEO, E-Learning

“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”

Ready to learn more about customer service automation?

Sign up for a product demo today

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© 2023 - Activechat, Inc

Made with ❤ in Kyiv, Ukraine 🇺🇦

Almost There!

Please choose a time slot that works best, and make sure you invite other team members who can be interested in automating your company’s customer service and knowledge management.  

Build Your Own ChatGPT*

ChatGPT by OpenAI is smashing the media headlines around the world. In just two months of its existence, this technology opened more use cases than blockchain in 13 years.

But did you know that you can easily build your own natural language chatbot with similar technology, trained and fine-tuned on your own knowledge data?

Discover more

* ChatGPT is a trademark owned by OpenAI. Activechat is not affiliated with OpenAI and is not reselling the OpenAI technology

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