Simple, transparent pricing for every contact center

Team

All features included

$ 4997

Live chat platform
Natural language chatbots
Multiple chat channels
Visual chatbot builder
External LLM connections
Basic reporting

Company

Build your own AI platform

$ 14997

Everything in Team plus:
Knowledge management
AI live chat hints
Question answering
All CRM tools
All reports and insights

Recommended

Enterprise

Larger teams and contact centers

Everything in Company plus:
Unlimited conversations
Dedicated onboarding
Dedicated support
Wire payments
Custom dashboards

Thousands of companies use Activechat to power their customer service

We've got your back

Step-by-step onboarding

Our customer-centered step-by-step onboarding experience walks you through everything you need to start growing the efficiency of your customer service team.

Phone & email support

Whatever your team may need, our top-notch support is here to help so you can focus on what you do best: helping your customers and growing your business.

Extensive documentation

Whether you have a question or just want to dive deep into Activechat advanced features, our extensive resource center has the articles and tutorials you need.

Frequently Asked Questions

What payment methods do you accept?

We use the Stripe payment service. It supports Visa, Mastercard, Maestro, and Discover cards. Customers on the Enterprise plan can use bank transfers (ACH/wire).

Do subscription plans have a minimum contract?

Activechat plans are monthly or annually with no contract. You can cancel or change the plan at any time. Enterprise contracts and custom pricing models may have different terms.

Do you offer non-profit discounts?

Yes, we encourage non-profit organizations to use Activechat. Contact us for more details.

What happens to my project if my subscription expires?

If your payment fails, we will let you know and try it again in a few days. If that does not help, your project will be put on hold. That means, your human agents will not be able to respond to chats and automated responses will be disabled. Your data will be kept safe for 3 months, and you’ll be able to resubscribe at any moment.

How do I cancel my subscription?

Your Team and Company plans will automatically renew until you cancel them. You can cancel the plan at any time by clicking the ‘Reduce to On Hold’ button on the Billing page. Bear in mind that this will disable your project, but the data will be kept safe for 3 months during which you can re-subscribe.

You can cancel your Activechat Enterprise plan by emailing ask@activechat.ai.

Customer service teams love Activechat

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”

Tanzir R.

Product Designer

“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”

Harish M.

CEO, E-Learning

“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”