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E-commerce Chatbots

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E-commerce Chatbots

Advanced Chatbot Tools

Tracking code installation Tracking page visits

Natural Language Chatbots

Intents and Entities NLP contexts Building Dialogflow agent and connecting to Activechat Sending user input to NLP engine Triggering bot skills by intents and events Working with entities Slot filling Using contexts NLP best practices

Editing, deleting, clearing the cart

Now it’s time to add more controls to our shopping cart that we built for chatbot users. Before someone checks out, it would be wise to give him or her some options to edit shopping cart – change quantity and also remove items and clear cart completely. Activechat Visual Bot Builder has specific block which allows you to do editing cart.

UPDATE CART

This block can be used to change quantity of items in the shopping cart. We’ll add three buttons to our DISPLAY CART block – “Change quantity”, “Remove item” and “Clear cart”. Here’s how it can look in your flow:

editing, deleting, clearing the cart

CLEAR CART

This block is really simple, and all it does is clearing the cart completely. After this block is triggered it would be wise to offer user an option to continue shopping, or get him to products or categories list immediately (see example above).

Here is our shopping cart in Messenger: