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E-commerce Chatbots

Advanced Chatbot Tools

Tracking code installation Tracking page visits

Natural Language Chatbots

Intents and Entities NLP contexts Building Dialogflow agent and connecting to Activechat Sending user input to NLP engine Triggering bot skills by intents and events Working with entities Slot filling Using contexts NLP best practices
ACTIVECHAT
PLATFORM MANUALS

Media and File blocks

Media block

Hello there! 

I’m gonna show you a simple basics for Media and File blocks and how you can display some media files in chat.

First of all, lets try a media block, you can put video and audio files in media block, by inserting an absolute (direct) link to target file.

 

After this you should validate your file -simply click on that ‘validate’ button. You can also set a Title of your file. By the way format of file will be displayed in the chat.

If all is ok – you will see conformation that format of the file and the file size is valid.
User will receive media and will be able to play it with native (native for the messenger) media player.

File block

Let’s check our File block. With the help of this one, you can send different files to your users
(gif,zip,pdf,jpeg). Let’s check it with our WordPress media files.

We have some media files in WP like image, for example:

We’ll need this url to upload this image to our bot, so as you guessed, we paste it here and click “validate”

Now we should check how that image will appear in chat

As a file, when we open it, it should appears in new tab

So as long as you’re using an absolute link, which is a hyperlink containing a full URL, which includes all the information needed to find a particular site, page or document or other addressable item in the Internet… everything will work 😉