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FB Messenger persistent menu

Persistent menu is a nice little menu that is always present in FB Messenger bots. Here is how it looks like in FB Messenger app on desktop and on mobile:

fb messenger persistent menu

To build such menu in Visual Bot Builder go to “Persistent menu” tab in your bot Settings.

Please note that you can have up to three menu items at each level, and there can be not more than 3 nested menu levels.

There are three types of menu items:

  • event – will trigger specific bot event that you can CATCH and run a skill
  • URL – will open link in the browser
  • submenu – will add another nested menu

So all you have to do to set your menu live is add some bot skills that will be triggered by events and then add these event names to persistent menu. Easy!