Tracking code installation
Tracking page visits
Intents and Entities
Building Dialogflow agent and connecting to Activechat
Sending user input to NLP engine
Triggering bot skills by intents and events
Working with entities
NLP best practices
Sending order updates
You should always track actual conversations that your chatbot is having with your audience. Exploring users conversations history will help you keep the conversations healthy and find dead-ends and add new bot features. Also, watching the growth of user list is entertaining by itself 😁
All of this can be achieved in the list of your bot users. Just go to Users tab in bot Settings.
Keep an eye on the updates of this manual! We have complete live chat functionality in progress, and you will be able to pause the bot and communicate with your audience manually from the same page quite soon!