Activechat Essentials

E-commerce Chatbots

Advanced Chatbot Tools

Tracking code installation

Tracking page visits

Natural Language Chatbots

Intents and Entities

NLP contexts

Building Dialogflow agent and connecting to Activechat

Sending user input to NLP engine

Triggering bot skills by intents and events

Working with entities

Slot filling

Using contexts

NLP best practices 


Dashboard - all your bots in one place

Here’s the list of your bots that you will see when you log into your account. If you don’t have any bots, this list will be empty, click “Create new bot” button to add one on dashboard. Column names seem to be self-explanatory, and “Messenger” will contain the list of all messenger channels that your bot is connected to. We’ll get into more details about connecting in the next chapter of this manual.

Numbers in “Requests” columns show total number of incoming messages that your bot users sent to the bot during a certain period of time. Button presses and quick replies are considered to be requests too, and we calculate MAU (monthly active users) based on this number. User is considered to be “active” if he or she sent at least one incoming message, button or quick reply to your bot during the current mont

You can have up to 100 bots in your account (contact us for Enterprise plan if you need more!). Each bot is billed separately, so you can have bots on different plans based on your needs. You can have a number of free bots to test your ideas and build proofs of concept. Also add a couple of Starter bots for smaller tasks and  few of Architect bots for your most important projects.