Tracking code installation
Tracking page visits
Intents and Entities
Building Dialogflow agent and connecting to Activechat
Sending user input to NLP engine
Triggering bot skills by intents and events
Working with entities
NLP best practices
Sending order updates
Building great chatbot is just a part of the work. Next, you have to get some users to come to that bot and discover it.
We do our best to help you get more bot users, and built a couple of Grow tools to help with this.
If your bot runs on Facebook Messenger, you can effortlessly add it to your web site as live chat widget. We would even advise you to do so, maybe replacing the widget that you may already have. The reason is simple – when you use third party widgets, you lose your leads immediately when they leave your site. But with Messenger widget you have your customer in the bot as soon as she starts communicating, and you can continue this communication even when she leaves.
To add chat widget to your website, go to Grow tools tab in your bot settings and select “Chat widget plugin” on the left.
You will have to make some basic configuration for your chat plugin first:
Now copy the code from the box and insert it anywhere in your website code. You’re done – now every user of your website will be able to start talking to your bot. Here’s how it looks like on the page:
As soon as user clicks “Chat now”, regular Facebook chat will open in the widget, and your bot will jump in.