Tracking code installation
Tracking page visits
Intents and Entities
Building Dialogflow agent and connecting to Activechat
Sending user input to NLP engine
Triggering bot skills by intents and events
Working with entities
NLP best practices
Sending order updates
What if chatbot can help you to manage your schedule?
Your schedule, meetings is on your chatbot, with Activechat – it’s easier than you think.
In this short guide I will show you how to interact with Google Calendar through your chatbot.
Go to “Settings – Integrations” and select “Google Services” on the left. Click “Connect” to give Activechat permission to access your Google account and you’ll see the complete list of Sheets in the table. This is for reference only (you will be able to select specific Sheets from this list later in block settings).
Now when you have your Google Service account connected to the chatbot, you can use all Google blocks in Activechat constructor.
Use the GC Create to Create an event in your Google Calendar. Please note that time should be entered in 24-hour clock format and dates should be entered in yy.mm.dd format.
Here is field description in-depth:
To make things work you will also need system variables:
After GC-Create block is executed you can check resulting status with $_gc_result variable (it should contain “Ok” if data was sent successfully). Use SWITCH block to check this if necessary.
Do not forget to connect TEXT block (displaying $_last_error system variable) to the ERROR exit so that your bot will inform you if anything goes wrong while executing these blocks. If you do not have anything connected, the blocks will fail silently and you will spend lots of time trying to figure out what’s going on.
Here is the screenshot of my flow:
Use GC Search to check your schedule.
In red square will be interval in which it will search your events. For example, if you have an event in date – 2019/05/13 , you can set interval: dateMin: 2019/05/10 and dateMax: 2019/05/14 . Put it simple – to find event(s) you should just set a date interval in which your event(s) fits.
The same thing with a time interval, for example: if you need to find an event which starts in 10:50, place Time max for 10:52.
This field is optional in GC SEARCH, it will move your time interval according to your Google Calendar timezone.
As the result you can get something like this:
It’s quite simple. Let’s check it.
Use our system variable – $_gc_event_id to identify the event which you want to edit.
Feel free to edit any fields you want in chosen event
You can toggle the “remove” option if it’s on – the event will be deleted. If the toggle is turned off – bot will update the information which you entered.
Please choose a time slot that works best, and make sure you invite other team members who can be interested in automating your company’s customer service and knowledge management.
ChatGPT by OpenAI is smashing the media headlines around the world. In just two months of its existence, this technology opened more use cases than blockchain in 13 years.
But did you know that you can easily build your own natural language chatbot with similar technology, trained and fine-tuned on your own knowledge data?
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