E-commerce chatbots

Offer your customers unique and personalized shopping experience

Make your customers feel like they are your most valuable customer. Give them a personalized shopping experience that makes them feel special and appreciated.

360° Customer Service Automation Platform

Retail Chatbots

Grow your sales and customer satisfaction with conversational commerce

Help your sales team close more deals and increase customer satisfaction by offering a personalized, human-like experience with the help of conversational commerce:

  • Natural language product searches
  • Product recommendations
  • Marketing campaigns
  • Cart abandonment campaigns
  • Upsells and cross-sells
  • Order placing and tracking  
Conversational Marketing Chatbots
Natural Language Intent Recognition

Natural Language Product Search

Help your customers find exactly what they need

Make your products easy to find — no matter how your customers search. With our natural language processing (NLP) technology, they can use free-form text or voice queries to search your product catalog and find the right product — faster.

Provide personalized product recommendations based on customer’s history, preferences, and other data.


Sales chatbots

Increase sales with automated upsells and cross-sells

Offer additional products to customers at the checkout or during the shopping process with conversational upsells. Create upsell funnels to offer additional products based on the products customers have purchased in the past.

Encourage customers to buy more products with our built-in cross-sell feature that seamlessly integrates with native upsells and cross-sells functionality of WooCommerce and Shopify.

Conversational Marketing Platform
Support team management

Conversational Commerce

Grow your sales through chat, SMS, and messaging apps

Combine the best of human and artificial intelligence to enable people to buy products and services in a natural and convenient way.

Understand human behavior and match the customers needs. Activechat can recommend products and services to the customer and keeps track of the customers preferences so that the customer can always be sure that they are getting the best deal.

Customers who engage with your business through live chat are worth 4.5 times more than those who do not. But using live chat for every customer puts an extra load on your human team and may not be an option. 

Learn how to use conversational AI to automate this engagement and grow your revenue while making customers happy.  

E-commerce teams love Activechat

Jorge Edel A.

CEO, Veeme Media

“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”

Tanzir R.

Product Designer

“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”

Harish M.

CEO, E-Learning

“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”

Ready to discover more about e-commerce chatbots?

Sign up for a product demo today