Conversational AI for e-commerce

Online store that does not use chat and messaging to engage customers is like brick-and-mortar outlet with no salespersons in it. 

Don’t wait until your customers buy or leave. Help them make their choice, listen to their voice, feel their emotion and provide best-in-class service.

self-service automation

Talk to visitors

Build pro-active conversations that are tailored to customer's personal preferences and browsing history.

contact center agent training

Grow sales

Reduce cart abandonment and churn rate with automated messages delivered to customers.

Customer Service CRM

Help them choose

Use natural language product search and comparison to help your customers make their choice.

Conversational Marketing Campaigns

Increase conversions

38% of consumers are more likely to buy if the company has live chat support.

Increase customer loyalty, sales and revenue

Recent ICMI study reveals that customers who engage with your business through the live chat are worth 4.5 times more than those who do not. But using live chat for every customer puts extra load on your human team and may not be an option. 

Learn how to use conversational AI to automate this engagement and grow your revenue while making customers happy.  

Conversational Marketing Platform

Start providing better customer service today

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existing users

Almost There!

Please choose a time slot that works best, and make sure you invite other team members who can be interested in automating your company’s customer service and knowledge management.  

Build Your Own ChatGPT*

ChatGPT by OpenAI is smashing the media headlines around the world. In just two months of its existence, this technology opened more use cases than blockchain in 13 years.

But did you know that you can easily build your own natural language chatbot with similar technology, trained and fine-tuned on your own knowledge data?

* ChatGPT is a trademark owned by OpenAI. Activechat is not affiliated with OpenAI and is not reselling the OpenAI technology

Automate your contact center

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