Conversational AI for customer service

Customers expect 24/7 service across all available channels. Live up to their expectations with zero extra strain on your support team.  

Increasing the self-service channel plays crucial role in growing the efficiency of your customer care, and conversational AI automation can make this channel easier to use and more valuable for every customer. 

Smart Conversation Routing

Get personal

Build instant rapport with your buyers and prospects and serve them the most wanted information in an interactive, personalized and entertaining way.

Cut costs

Take the strain off of your human teams by automating mundane conversations and increase the efficiency of human agents.

Lead Generation chatbots

Go multi-channel

Self-service should not be limited to website FAQ section. Provide seamless self-service experience across all communication channels.

Customer Service Analytics

Get data insights

Feel the pulse of your service level with customer sentiment tracking, intent analytics and conversion rate optimization.

Fill the gap between your human and digital teams

Help your employees work smarter, not harder. Imagine each of them having a personal assistant like Alexa for handling work-related activities. At scale. On every channel. 

Create a perfect mix between conversational automation and live chat that keeps your customer service fast, personal, valuable and human.  

Natural Language Intent Recognition

Start providing better customer service today

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existing users

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Please choose a time slot that works best, and make sure you invite other team members who can be interested in automating your company’s customer service and knowledge management.  

Build Your Own ChatGPT*

ChatGPT by OpenAI is smashing the media headlines around the world. In just two months of its existence, this technology opened more use cases than blockchain in 13 years.

But did you know that you can easily build your own natural language chatbot with similar technology, trained and fine-tuned on your own knowledge data?

* ChatGPT is a trademark owned by OpenAI. Activechat is not affiliated with OpenAI and is not reselling the OpenAI technology

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