Our customer-centered step-by-step onboarding experience walks you through everything you need to start growing the efficiency of your customer service team.
Whatever your team may need, our top-notch support is here to help so you can focus on what you do best: helping your customers and growing your business.
Whether you have a question or just want to dive deep into Activechat advanced features, our extensive resource center has the articles and tutorials you need.
There are three basic steps after you purchase the license.
After the initial installation, there is very little to do to operate the software. We will provide you with an extensive set of technical documentation and video tutorials on every aspect of the platform – from live chat to large language models and integrations.
After the initial license fee, there are no recurring or hidden costs to use the software. The operating costs will depend on the volume of conversations for your projects but are generally quite low – some Activechat projects even use free private cloud plans.
In case you need assistance with the custom development of your project, we can offer a variety of development services or can put you in touch with our network of certified Activechat developers worldwide.
Currently we offer on-premise and private cloud installations only.
Managed hosting plans will be available for Activechat in 2024.
Activechat can be run in your private cloud account (you can get one from Google, Amazon, DigitalOcean, and many other providers) or on your dedicated server located within your company network.
Yes, we encourage non-profit organizations to use Activechat. Contact us for more details.
CEO, Veeme Media
“Since we installed it, the response rate has been amazing. Having a way to automate my customer service was one of the best decisions ever made. With Activechat, we answer most requests instantly.”
Product Designer
“We used it for the WooCommerce shop. The bot automatically pulled all the data from the store, and users could place orders via chat on Facebook Messenger. Activechat had a prebuilt template, so all I had to do was replace the default names with my store name. Setup took a couple of minutes. Fastest way to build a bot.”
CEO, E-Learning
“The architecture of using skills is amazing as it saves us a lot of time. After a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs.”