Conversational AI for call centers

Go beyond IVR. Provide first-class support and service with the help of natural language understanding AI and conversational automation.

Build cost-effective call center automation solutions with a perfect mix of human touch and advanced AI. Route incoming chats between live agents and chatbot skills and share the experience of the most skilled players across the whole team.      

Automated question answering

Automate the routine

Eliminate mundane tasks by routing them to chatbot skills and engaging human agents only when necessary.

Conversational Marketing Strategy

Share the knowledge

Save time spent by agents to look for answers and provide instant hints for common situations.

Knowledge Management System

Find the right words

Analyze conversation archives to find the words that worked best across customers.

Contact center goal tracking

Reduce stress

Take the load off of your human teams with the automation that adjusts on the fly.

Improve your call center efficiency with the AI

Build smarter conversations that engage customers and do not put too much on your team’s plate. The technology is mature enough to be used in the majority of service and support use cases, so it’s time to start implementing it in your daily routines.

Customer Service Automation

Start providing better customer service today

Free 14-day trial. No obligations. No credit card required. Cancel anytime.


© 2018-2022 Activechat, Inc.

existing users

Almost There!

Please choose a time slot that works best, and make sure you invite other team members who can be interested in automating your company’s customer service and knowledge management.  

Build Your Own ChatGPT*

ChatGPT by OpenAI is smashing the media headlines around the world. In just two months of its existence, this technology opened more use cases than blockchain in 13 years.

But did you know that you can easily build your own natural language chatbot with similar technology, trained and fine-tuned on your own knowledge data?

* ChatGPT is a trademark owned by OpenAI. Activechat is not affiliated with OpenAI and is not reselling the OpenAI technology

Automate your contact center

Fill in the form below for a personalised product tour and technology demo