Take the load off your human support team by automating repetitive tasks with natural language understanding. Choose what your AI agent should do in every situation – provide instant value with a simple response, trigger a sophisticated automation script or pass the conversation to a human.
Stop guessing and get actionable insights from conversations that are already happening by grouping them into topics automatically, and adding new phrases in a click of a mouse.
Our mission is to put the power of conversational AI into the hands of customer service leaders all over the world. We do this so that customer service teams could harness the power of machine learning to solve their day-to-day tasks and improve their routines.